Insights: Customer Experience

AI-Powered Customer Service Chatbots: Are They Worth The Investment?

Customer service chatbots powered by AI can be an asset to your business, but can also be challenging to set up. Find out if an AI chatbot is right for you.

HubSpot Web Development: Using HubDB to Create Dynamic HubSpot Web Content

Learn how to create dynamic web pages in HubSpot using HubDB and custom modules with Mind & Metrics’ HubSpot developer tutorial.

How to Optimize Your Customer Experience With a Chatbot

Chatbots have come a long way. Find out more about the types of customer service chatbots and how they can be used to improve your customer experience.

How to Combat Inflation by Optimizing the Customer Experience

Customer retention is the backbone of a successful business, especially during economic downturns. Learn how to keep your customers coming back.

Identifying Data Gaps in The Customer Experience

Learn what data gaps are, how they affect your customer experience and ability to measure ROI, and what you can do to close them.

Mind & Metrics Recognized as a Top Financial Website Design Company of 2021

Mind & Metrics has been recognized as a top financial website design company of 2021. Read the press release for more information.