WE HELP COMPANIES GROW FASTER, BIGGER, BETTER

We help leaders rewire organizations to connect data, technology, and people in order to dramatically re-engineer a customer experience that’s personalized and human-centric.

 

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HOW WE CAN HELP

More than a service provider, we're a strategic partner
in growing your business, faster, bigger, and better.

CX STRATEGY & IMPLEMENTATION

Customer Experience Is The New Battlefield For Brands

Brand loyalty is won by great customer experiences, but for customer experience to be top of mind across all your teams, it needs to be a part of your organizational culture.

Not only is it crucial in touchpoints with your client-facing teams such as marketing and sales, a well-documented and impactful CX strategy for the entire company, drives loyalty and attracts new customers -- all with minimal cost.

We'll help you determine the best way to create compelling customer experiences through data-driven insights that will drive long-term revenue growth.

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SERVICES WE OFFER UNDER CX STRATEGY & IMPLEMENTATION
  • CX Journey & Strategy
  • Buyer Persona Development
  • Inbound Marketing
  • Paid Media
  • SEO & Content Marketing
  • Email Marketing
  • Social Media Strategies & Management
  • Video Strategies & Marketing
  • Business Process Consulting
  • Sales Enablement
  • Sales & Marketing Alignment
  • Live Chat & Chatbot Strategies
  • Ticket System Strategies
  • Knowledge, Wiki's, and FAQ strategies
  • Customer Success Strategies
  • NPS & Customer Satisfaction Surveys
Learn More About This...
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DIGITAL TRANSFORMATIONS

People, Processes, And Platforms Integrated Holistically

In order to listen effectively and provide a human-centric and personalized customer experience at scale, your tech stack needs to be efficient, easy to use, and seamless.

Gone are the days of cobbled-together systems and data disconnects from sloppy imports and exports.

Guiding you throughout the transformation journey, we start with the a technology and ecosystem strategy that lays a future-ready foundation.

We then develop a roadmap for change that integrate with your workforce and business processes to drive efficiency, accountability, alignment, and adoption across your company tech stack.

SERVICES WE OFFER UNDER DIGITAL TRANSFORMATIONS
  • Tech Stack Consulting
  • Tech Stack Audits
  • Data Architecture & Strategy
  • Onboarding & Ongoing Training
  • HubSpot Setup
  • CRM Migrations
  • Custom Hubspot Development
  • Journey Scaling & Automation
  • CRM Integrations & Implementations
  • Salesforce Integrations
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INBOUND WEBSITES

Inbound Websites Put The Human Back Into The Mix And Drive A Better Customer Experience

An inbound website acts as a connector between the customer experience and your digital tech stack.

Inbound websites not only drive more pipeline and accelerates growth, but inbound websites are also great listening tools, giving greater clarity into your prospect's and even customer's desires, wants, and needs. Are you currently using your website to listen?

We build websites that help you tell better brand stories, drives more pipeline, and accelerate revenue growth.

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SERVICES WE OFFER UNDER INBOUND WEBSITES
  • Branding
  • Creative Design & Graphic Services
  • Website Design & Development
  • ADA Compliant Websites
  • E-Commerce
  • HubSpot CMS
  • Website Migrations
  • Template & Theme Creations
Learn More About This...
IN 2020, WE HELPED OUR CLIENTS INCREASE ON AVERAGE:
0
% IN REVENUE
0
% ON ORDERS
0
% IN SITE TRAFFIC

Your Company + Mind & Metrics =
Increased Business Efficiency & Less Waste

LEAD NURTURE
3 opportunities found

PAID MEDIA
7 opportunities found

LEAD NURTURE
3 opportunities found

CONTENT MARKETING
11 opportunities found

PAID MEDIA
7 opportunities found

CONVERSIONS
4 opportunities found

CONTENT MARKETING
11 opportunities found

CONVERSIONS
4 opportunities found

"Lica and the team are great 'Minds' at knowing how to utilize the 'Metrics'. Their work has greatly increased our sales, with continuous growth month over month. I highly recommend them."

Shia Halpern
Former Owner Of The Mobile Stairlift

"The commitment and knowledge of Lica and her team have resulted in a very positive partnership. I value how they communicate well and frequently, and the way they respond promptly to our questions and emails and meet our needs. Highly recommended!"

Kawtar O.
HVAC Premium

"It would have been extremely difficult, if not impossible, for me to get anything going in March 2020, without you and your company. Thank you."

Gregg Lombardo
Berk Lombardo Packing

WHO WE HELP

Our history working with companies in the healthcare industry, new technology, and in e-commerce industries has allowed us to develop a deep understanding and expertise in these fields.
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HEALTHCARE & MEDICAL

Don’t shy away from developing your marketing strategy because of the industry’s extensive regulation!

Your sales team is probably rocking it, but are you maxing out your sales pipeline with qualified marketing leads? Partner with someone who understands the sensitive nature of your work and who will help build out your sales pipeline in this heavily regulated space.

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IT, SAAS, NEW TECH

Successful tech companies often grow so quickly, in-house resources are stretched thin.

We serve as on-demand executive marketing & sales leadership, giving SAAS & tech companies the ability to execute across various customer acquisition campaigns for a fraction of the cost of hiring in house.

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E-COMMERCE

The shopping revolution is online, and your brand needs to be a part of it!

To have a successful business today means that you must use the internet to sell. We've got you covered. We specialize in developing online e-commerce solutions and websites that facilitate automation and convert leads into paying clients, continuously growing your customer base.

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CEO'S

You are the visionary of your business, but you’re not sure how to take that vision and make it a reality. 

As a business, you have to stay ahead of the curve. Being able to anticipate problems and find solutions proactively versus reactively can mean the difference between thriving or surviving. We connect the dots so you have greater insight.

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CFO'S

What’s working for your business now may not work forever.

In today’s highly competitive global marketplace, businesses can no longer afford to make the mistake of thinking they have a set formula for success. New market trends form and change rapidly these days. Businesses must keep up or risk losing a significant share in the market. We understand what it takes to keep up and we'll help you do so.

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CTO'S / CIO'S

You’re the tech expert of the company, but managing a large tech stack can be frustrating.

We have a wide range of solutions that will help you run your tech stack more efficiently. This will save you both time, money and frustrations. These technologies can assist in securing your online assets, automating your website, monitoring your inventory, increasing client intake, maintaining leads, and so much more.

PARTNERS & AWARDS

BEST IN CLASS COLLABORATIONS

Primarily tool agnostic, we gravitate towards collaborations that provide exceptional value to us and our clients.

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FREE CONSULTATION

In this free 30 minutes consultation, we’ll provide you with the following:

  • Assess your existing website and cx strategy and receive suggestions for improvement.
  • Identity your cx strategy challenges and goals.
  • Discover how an improved cx strategy could help you achieve your business goals
  • Discover potential tech stack enhancements or overhauls.

So let’s have a conversation and find out what being customer-obsessed looks like for your company.